Help Desk/Parents/How To's

Changing Your Child's Chat Privileges

Animal Jam HQ
posted this on November 28, 2011 22:21

Here at Animal Jam, we truly appreciate parents who take an active interest in their child's online experience. We are happy to let you know that you are able to change your child's chat preferences as often as you'd like.

Note: Our Safe (Free) Chat option now requires parental consent by either purchasing a membership with a credit card, or having a member player's parent call 888-340-7313 to verify consent. To learn why we require consent for Safe Chat, click here. 

To change your child's chat settings, please log into your Parent Dashboard here.

If you have forgotten your password, simply click on the “Forgot Your Password?” link to request a new one, and follow the onscreen steps.

Once you are logged into your Parental Dashboard, select the username or player account that needs their chat settings updated.

You will notice three chat options: BUBBLE, RESTRICTED and SAFE.

 

To learn more about the different chat features, click the  button next to "Interactions". You can then determine the chat option that best meets your preferences. Again, the Safe Chat option requires parental consent by either purchasing a membership with a credit card, or having a member player's parent call 888-340-7313 to verify consent.

If you'd like more information about each of our chat options, and our commitment to keep chat safe, please click here.

If you have any further questions, please don't hesitate to contact us at support@animaljam.com.


Related Articles:

Guide to the Parent Dashboard

How to Activate Your Parent Dashboard

Our Safe Chat Options

 
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