Help Desk/Animal Jam Club Memberships/Retail Gift Cards & Online Gift Certificates

How to Redeem Your Membership Code

Animal Jam HQ
posted this on November 30, 2011 20:49

To redeem your Retail Gift Card code OR Online Gift Certificate code, simply visit our redemption page at

The redemption page looks like this:


Once you enter your code and click "DONE," you will see two options for applying the code to a player account. You can either enter the username and password of the account you would like to apply the code to, under "Player Account:,"

Or, you can select the "Parent Account" option. After entering your parent dashboard email and password, you will be able to choose from any of the player accounts listed under your parent dashboard.

Once you click "Continue," you will be taken to the confirmation page, which will show the details of the code redemption

You will also receive a confirmation email from Animal Jam HQ containing the above details for your records.

Please note that codes can only be redeemed once.

You are now ready to log in and enjoy your new gifts and capabilities! Don't forget to Play Wild!


Related Articles:

Gift Cards: What We Offer, and Where to Find Them

Online Membership Gift Certificates

Can I Purchase Gems?

Gift Card Redemption and Activation Issues

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