Help Desk/Players/How To's

How Do I Get Safe (Free) Chat?

Animal Jam HQ
posted this on May 20, 2012 16:43


Due to recent US Legislation concerning how websites solicit, collect and store personal information of children under the age of 13, we now require that parents verify their consent for their children to use various interactive features within Animal Jam, including our Safe Chat feature. This consent can be given during a membership purchase with a credit card, or by having a member player’s parent call our Animal Jam Support reps at 888-340-7313. For more information about this legislation, click here.

Keep in mind that there must be an activated Parent Dashboard linked with your account, which requires a valid and real parent email address. To find out how to link your account with a valid parent email address, click here.

Your parents can find out about our different types of chat here, and how to change your chat settings here.

Related Articles:

Changing Your Child's Chat Privileges

Guide to the Parent Dashboard

How to Activate Your Parent Dashboard

Our Safe Chat Options

How to Change the Email Address on Your Child's Account

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