Animal Jam Support

Managing Your Child's Membership

If you have successfully purchased a membership for your child, their player account will have a golden paw print under the Membership tab on your Parent Dashboard

You will be able to view the renewal date of the existing membership, all billing transaction history, and any promotional codes that have been redeemed. You will also be able to turn off the recurring payments if you wish to cancel your child's membership.

To cancel recurring payments, click here for instructions.