Animal Jam Support

Control Emails from Animal Jam

You can control email notifications from Animal Jam and National Geographic by signing into your Parent Dashboard.  Click the Communication option under Parent Settings



Select the appropriate Yes/No box:


Selecting "No" will stop promotional and informational emails from Animal Jam, but you will still receive emails regarding account creation or account disciplinary action.

If a new player account is created using your email address, or if an account has been warned, suspended or banned, Animal Jam will send an email to notify you.

There is no way to turn off these important notices at this time.