Animal Jam Support

Changing Your Child's Chat Privileges

At Animal Jam, we truly appreciate parents who take an active interest in their child's online experience. We are happy to let you know that you are able to change your child's chat preferences as often as you'd like. For more information about our chat options, and our commitment to keep chat safe, click here.

To change your child's chat settings, log into your Parent Dashboard here.

Select the player account that needs their chat settings updated.

You will notice three chat options: BUBBLE, RESTRICTED and SAFE.

To learn more about the different chat features, click the button next to Interactions. You can then determine the chat option that best meets your preferences.

Note: Our Safe (Free) Chat option requires parental consent by either purchasing a membership with a credit card, or having a member player's parent call to verify consent. To learn why we require consent for Safe Chat, click here. 

If you have any further questions, please don't hesitate to contact us at