Animal Jam Support


Promotional Codes are a great way to earn gems or prizes while learning about what's new in Jamaa. While codes can be found in lots of different places, the best place to find the most recent code is by keeping an eye on The Daily Explorer blog. On top of finding out about new codes, you can also learn about new contests, pets, and more!

Whenever you find a special code, you can enter that code while signing into Animal Jam, which will magically grant you access to more gems or a cool new item.

To enter a code, follow the steps below:

  • Go to the sign in page here.
  • Under the Player Login section, enter your username, password, and special code. Be sure to check the box that says "I Have a Code to Enter!"
  • Once you successfully log in and enter Jamaa, you'll see a present. Click on that present to open it, and your gems or gift will automatically be added to your player account. You should be able to see and use your gift right away!

Remember, codes can only be used once. NEVER give out any personal information, including your password, even if someone just wants to “put a code on your account!” You wouldn’t trust a stranger with your toys, why trust them with your Animal Jam account?

Do you need more gems or diamonds to get your favorite animals and items in Animal Jam? Get the exclusive, downloadable Gem or Diamond gift certificates available exclusively at our AJ Outfitters Shop!