Animal Jam Support

How Do I Get Safe (Free) Chat?

Due to recent US Legislation concerning how websites solicit, collect, and store personal information of children under the age of 13, we require that parents verify their consent for their children to use various interactive features within Animal Jam, including our Safe Chat feature.  This consent can be given during a membership purchase with a credit card, or by having a parent of the Jammer member call Animal Jam Support  at 888-340-7313. For more information about this legislation, click here.

Keep in mind that there must be an activated Parent Dashboard linked with your player account, which requires a valid parent email address.  To find out how to link your player account with a valid parent email address, click here.

Your parents can find out about our different types of chat here, and how to change your chat settings here.