What do I do if I can't log in?

- Make sure that you are using the correct username and password for your account.

- Have your parents confirm that they have clicked the activation link in the email sent to them.

- Double check that the game and your device are fully updated.

If you're still unable to locate the activation email or you have already activated your account and still cannot get in, send us a support ticket and our team will help you further!

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If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a Request