English (US)
Deutsch Español Français Português Русский
  1. Animal Jam
  2. Technical Help
  3. Technical Help and Tips

What if I have Sound Issues?

If you're experiencing an issue with sound or music, please check that the Sound FX and Music sliders are showing green in the Options menu in-game.

- Tap the cogwheel in the upper right of your screen to access the Settings menu options.PNG

- Make sure that the Music and Sound FX sliders are to the right.
sounds.PNG

If you still can't hear the game, check your device settings and make sure that your Apps or Media volume is on.

Related articles

If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a Request