Animal Jam Help Center

How do I update/reset my Parent Account password?

If you don't know your password:

  • Visit the Parent Tools.
  • Click "Forgot your password"
  • Input your email
  • You will receive a password change request email
  • Click the link within the email
  • You will then be prompted to input and confirm a new password.
  • You will receive a "successfully updated" message upon completion.

If you are logged into your Parent Account and would like to update your password:

  • Log into the Parent Tools.
  • Click on the Change Parent Password bar on the right of the Parent Account.
  • Type your existing password and your new password in the appropriate fields, then click the Save button.
  • You will be able to use your new password the next time you log into your Parent Account.
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