Why was my username changed?

Jammers' usernames can be seen by everyone in Jamaa, so it is important to make sure that every username follows the Animal Jam Rules.

If a username breaks the Animal Jam Rules, AJHQ will change it, and it can't be changed again. Usernames that have any of the following are against the Animal Jam Rules:

  • Any personal information, including names, addresses, and phone numbers.
  • First and last names, even if it is the name of your favorite actor or singer.
  • Rude, mean, or inappropriate words.

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly. Support is currently available in English only. Please submit your inquiry accordingly and we will respond soon as possible. Submit a request