What should I do if I notice bugs or glitches in Animal Jam?

Bugs and glitches occur when something in Animal Jam's computer code performs differently than how it is supposed to. Because bugs and glitches can cause big trouble in Jamaa and ruin the fun for everyone, Animal Jam HQ is always working hard to fix things that aren't working like they should.

If you come across a bug or a glitch as you are exploring Jamaa, contact us and let us know. If it is a big bug, we'll be sure to make it right. If it is a fun bug that doesn't harm the game, we may just keep it!

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly. Support is currently available in English only. Please submit your inquiry accordingly and we will respond soon as possible. Submit a request