I live in Canada. Why is my Postal Code not working?

If you are a resident of Canada and wish to purchase a membership to Animal Jam, please use the following format for Canadian postal codes in regards to our payment processing system. 

The appropriate format for Canadian postal code is: ""X#X(space)#X#"".
X = any letter 
# = any number 0-9

For example, if the postal code is L7P0B7, the postal code will need to be entered as ""L7P 0B7"" with a space in the middle to be accepted.

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly. Support is currently available in English only. Please submit your inquiry accordingly and we will respond soon as possible. Submit a request