Animal Jam Help Center

Why does it say that the game is offline?

We know it's frustrating when you can't login to Animal Jam, but sometimes we have to close Jamaa in order to make awesome, new changes or fixes.

If you ever see a message saying that the game is offline or under maintenance, it means that we are making the game even cooler.

Check back in a little later and the game should be online again!

Was this article helpful?
1 out of 2 found this helpful

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly.

Submit a request