Sometimes, Customer Support will require a screenshot of your receipt to verify an account or purchase. If you made an in-app purchase via Steam, you may follow the steps below to locate your receipt:
1. Open your Steam Client
2. Click your name in the upper right hand corner
3. Select Account Details
4. Under "Store and Purchase History" click the link to "View Purchase History"
For instructions on how to take a screenshot from your device, please refer to the manufacturer's website or the device manual.
How Do I Find My Steam Receipts for Animal Jam?
If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Submit a Request