This is a list of BUGS and ISSUES that our team is aware of as of 5/27/2020.

If you see your bug on this list, rest assured that you do not need to report it because our team is already working on it!

Keep in mind that some bugs may take longer than others to fix and may not be implemented until our next update.

  • "Every time I try to log into the Desktop app, it says my account doesn't exist but I know my account exists!"
    • This is just an issue with your Password. Simply reset your password and you should be good to go!
  • FIXED "My Shop won't save items in it, it clears itself, I can't recycle it, it doesn't work."
    • We found the issue with the MyShop item. After relogging into the game, you should be able to use them normally. Keep in mind that items like Potions and Tokens cannot be used while in a MyShop.
  • "I see -1 when I chat!"
    • This is an issue with the game files on your device. You can fix this by uninstalling and reinstalling the app. BUT REMEMBER, if you do that you will lose any saved Masterpieces you are working on that have not been approved by AJHQ and any "Guest Accounts". So be sure to submit that artwork and register your guest account.
  • "I can't click the OKAY button when I request to join a pack."
    • Don't worry, your request was sent to the Pack Leader. Our team is working on a fix for that pesky button.
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