Parent FAQs

• What is Animal Jam?
• What is included with an Animal Jam membership?
• How do I contact Animal Jam HQ?

Parent Tools

• How do I delete an account?
• How do I add my Parent's Email after I've created an account?
• What is the Parent Account?
• How do I activate my Parent Account?
• How do I update/reset my Parent Account password?

Parent Controls (How To articles)

• How do I update my parent email address?
• How do I change my child's chat settings?
• How do I cancel a recurring membership?
• How do I reset my child's player account password?
• How do I enable or disable my child's account?

Your Child's Online Safety

• Is Animal Jam safe?
• What types of chat can I set for my child's account?
• How do I report and block another Jammer?