How do I use my Code, Card, or Gift Certificate?

Codes can be found on official Animal Jam toys, the AJ Academy app, retail gift cards, and gift certificates purchased through the Animal Jam Shop. AJHQ also releases codes for holiday celebrations and other special occasions. Every code rewards a cool prize, from items and pets to Gems or Sapphires, and on rare occasion even Membership!

 

How to Redeem a Code

  1. Log into Animal Jam on your device of choice.
  2. Tap the Settings icon in the top-right corner of your screen.
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  3. Tap the Redeem Code button.
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  4. Enter your code and then tap the Continue button.
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The gift(s) from your code will either appear right away or the next time you log in. Some codes include bonuses in Animal Jam Classic if you login there with the same account. Each code can only be redeemed once.

 

Safety Tips

  • Never give away any of your personal account information, including your password, even if someone promises to tell you a code in return. There will never be a code that requires you share any of your account information.
  • Do not accept Membership codes from strangers; an individual that purchases Membership for an Animal Jam account technically holds ownership of the account the Membership is placed on. 

If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a Request