Parent Tools

• How do I make and register an account?
• How do I change my Parent Email?
• How do I reset the password for my Parent Account?
• How to enable 2-Step Verification for Animal Jam?
• What types of chat can I set for my child's account?
• How do I delete my child's player account?

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General Information

• What to know when contacting AJHQ
• How safe is the game?
• What happens when you report a player in game?
• How do I use my Code, Card, or Gift Certificate?