How do I use my Gift Certificate, Card, or Code?

Codes can be found on official Animal Jam toys, Retail Gift Cards, and Gift Certificates. AJHQ also releases codes for holiday celebrations and other special occasions. Every code rewards a cool prize, from items and pets to Gems and Sapphires.

  1. Log into Animal Jam.
  2. Tap the Settings icon in the top-right corner of your screen.
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  3. Tap the Redeem Code button.
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  4. Enter your code and then tap the Continue button.
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The gift(s) from your code will either appear right away or the next time you log in.

Each code can only be redeemed once. And remember: never give away any of your personal account information, including your password, even if someone promises to tell you a code in return. There will never be a code that will require you to share any of your account information.

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If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a Request