I can't find my Amazon Purchase

All purchase assistance for Amazon purchases is provided directly by Amazon.  Please review this information provided by Amazon for in-app purchase assistance or reach out to Amazon help for assistance. https://www.amazon.com/gp/help/customer/display.html/ref=hp_bc_nav/143-4128805-5573903?ie=UTF8&nodeId=201357410

All refund requests must be handled directly by Amazon.  Animal Jam HQ is unable to issue refunds for in-app purchases directly. Please contact your device store for further assistance.

Was this article helpful?
13 out of 24 found this helpful

If your question hasn't been answered in our help section, you can submit a request to AJ Support, and we will respond as soon as possible. Currently, support is only available in English. Submit a Request