General Information

• How do I get a Membership in Animal Jam?
• How do I verify my purchase?
• What is the refund policy?
• Where can I buy a Gift Card?

Recurring Memberships

• What is a Recurring Subscription?
• How do I cancel a recurring Membership?
• How do I STOP my iTunes Recurring Subscription?
• How do I STOP my Google Play Recurring Subscription?
• How do I STOP my Amazon Recurring Subscription?

Membership FAQ

• How do I get these Daily Sapphires and Weekly Gifts?
• When will I get my Daily Sapphires?
• What are the Weekly Gifts?
• Do I need to create an Animal Jam Classic count to get my Daily Sapphire and Weekly Gifts?
• Can I use my Apple, Google Play, or Amazon gift card?
• I need help with an Apple Purchase!

In-App Purchase Help

• Are there In-App Purchases?
• I can't find my Google Purchase
• I can't find my Amazon Purchase
• I can't find my Steam Purchase
• I can't find my Apple Purchase
• How Do I Find My Steam Receipts for Animal Jam?