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  1. Animal Jam
  2. Game Help

Game Information

  • What is Animal Jam?
  • What are Gems and Sapphires?
  • How do I play Animal Jam?
  • FAQ: Animal Jam's aMAYzing Migration to a New Name!
  • Updates : Frequently Asked Questions
  • Pet Nurturing Frequently Asked Questions
See all 19 articles

Game Features

  • What are Alpha Items?
  • Why Won't This Code Work?
  • How do I enable/disable trade?
  • How do I switch Pets?
  • What is the Phantom Dimension? How do I get there?
  • What are Achievements?
See all 29 articles

Rules & Safety

  • Reporting Players in Animal Jam
  • What are the Animal Jam rules?
  • What Should I know when creating a Masterpiece?
  • What if a Masterpiece or Masterblock is inappropriate?
  • Why can't I type some things?
  • How safe is the game?
See all 9 articles

Player Account

  • How do I update my language?
  • What types of chat can I set for my child's account?
  • Why is my account not found? (Inactive account)
  • How do I switch accounts?
  • How do I enable my account?
  • How do I change my Chat settings?

Packs

  • What is a Pack? - An Intro to Packs
  • How Do I Join or Leave a Pack?
  • How Do I Create and Manage a Pack?
  • Pack FAQs
  • What are Pack Runs?
  • Pack Run FAQs
See all 7 articles

Masterpieces, Masterblocks, & Mastertracks

  • What are Masterpieces?
  • What do the Masterpiece buttons do?
  • What are Masterblocks?
  • What are the Masterblock Rules?
  • Masterblocks FAQs
  • How do I make a Mastertrack?
See all 8 articles

'My Shop' - Player Storefronts

  • What is the 'My Shop' Den Item?
  • How do I use a My Shop?
  • What is the 'My Shop Explorer'?
  • My Shop FAQs
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