Game Information

• What is Animal Jam?
• What are Gems and Sapphires?
• How do I play Animal Jam?
• What can I do in the game?
• Do I need the internet to play?
• Updates : Frequently Asked Questions

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Game Features

• What are Alpha Items?
• What are Potions and HOW do I get them?
• Why Won't This Code Work?
• What is the Phantom Dimension? How do I get there?
• What are Achievements?
• Moku'ahi Frequently Asked Questions

See all 19 articles

Rules & Safety

• Reporting Players in Animal Jam
• What are the Animal Jam rules?
• What Should I know when creating a Masterpiece?
• What if a Masterpiece or Masterblock is inappropriate?
• Why can't I type some things?
• How safe is the game?

See all 10 articles

Player Account

• How do I update my language?
• What types of chat can I set for my child's account?
• How do I enable/disable trade?
• Why is my account not found? (Inactive account)
• How do I switch accounts?
• How do I enable my account?

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Pets & Pet Ownership

• What are Pets and how can I get them?
• How do I switch Pets?
• How do I get items for my Pets?
• Pet Nurturing Frequently Asked Questions
• Pet Nurturing: Why won't my Pet level up?
• How do I place/remove Pets from my den?

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Packs & Pack Runs

• What is a Pack? - An Intro to Packs
• How Do I Join or Leave a Pack?
• How Do I Create and Manage a Pack?
• Pack FAQs
• What are Pack Runs?
• Pack Run FAQs

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Masterpieces, Masterblocks, & Mastertracks

• What are Masterpieces?
• What do the Masterpiece buttons do?
• What are Masterblocks?
• What are the Masterblock Rules?
• Masterblocks FAQs
• How do I make a Mastertrack?

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'My Shop' - Player Storefronts

• What is the 'My Shop' Den Item?
• How do I use a My Shop?
• What is the 'My Shop Explorer'?
• My Shop FAQs